Customer Service Administrator
Mutti US Mutti US Danbury, CT Danbury, CT Full-time Full-time Estimated:
$42K - $53.
2K a year Estimated:
$42K - $53.
2K a year 11 days ago 11 days ago 11 days ago Mutti Group, with more than 120 years of brave innovations, is the European leader in the tomato category and is present in 100 countries worldwide.
Our legacy is not just a corporate legacy, but a system legacy.
It is not just patrimonial legacy, but a cultural inheritance.
It is a certain way of doing things:
with charm, through true and fair relationships, starting from the possible to go above and beyond.
It is about choosing each other and knowing how to elect which paths to pursue, and when.
It is the tireless but always consistent action.
About Mutti USA Mutti USA enjoys the benefits of both a rich 123-year-old heritage with strong product and operational support - and also has all the benefits of an entrepreneurial start up with unlimited growth potential.
Over the past 4 years, Mutti USA has grown 4x in sales and share, and is now the USA's #1 fastest growing top 25 Tomato brand.
We are currently looking for a Customer Service Administrator to join our growing USA and North American team! Reporting to the Customer Service Manager, you will be responsible of the interface between the customers, vendors, and company team members to ensure order accuracy.
This role will give you the opportunity to be part of a lean and dynamic team and the chance to have a direct impact on the business growth while benefiting from the solidity of a deeply rooted company.
We are currently looking for a Customer Service Administrator to join our growing USA and North American team! Reporting to the Customer Service Manager, you will be responsible of the interface between the customers, vendors, and company team members to ensure order accuracy.
This role will give you the opportunity to be part of a lean and dynamic team and the chance to have a direct impact on the business growth while benefiting from the solidity of a deeply rooted company.
Key responsibilities for the role:
Management of customers' orders from receipt to delivery Validate the product availability and control the delivery date and pickup date Communication with our customers & our suppliers Support the Customer Service Manager and accounting to investigate chargebacks and deductions Assist in inventory management, product availability, and stock planning Track and review customer sales terms & conditions, pricelists, promotional calendars, and marketing initiatives Requirements:
Bachelors Degree Three to five years' experience in customer service roles Thorough knowledge base of Microsoft office Background in logistics and customer service English fluency with knowledge of Italian as a plus Core Competencies:
Customer relationship management Cross functional team player Ability to manage multiple priorities Strong oral and written communication skills Others:
Onsite in Danbury, Connecticut Job Type:
Full-time Experience level:
3-5 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person Job Type:
Full-time Experience level:
3 years 4 years 5 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Application Question(s):
What are your salary expectations for this role? Ability to Commute:
Danbury, CT (Required) Ability to Relocate:
Danbury, CT:
Relocate before starting work (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$42K - $53.
2K a year Estimated:
$42K - $53.
2K a year 11 days ago 11 days ago 11 days ago Mutti Group, with more than 120 years of brave innovations, is the European leader in the tomato category and is present in 100 countries worldwide.
Our legacy is not just a corporate legacy, but a system legacy.
It is not just patrimonial legacy, but a cultural inheritance.
It is a certain way of doing things:
with charm, through true and fair relationships, starting from the possible to go above and beyond.
It is about choosing each other and knowing how to elect which paths to pursue, and when.
It is the tireless but always consistent action.
About Mutti USA Mutti USA enjoys the benefits of both a rich 123-year-old heritage with strong product and operational support - and also has all the benefits of an entrepreneurial start up with unlimited growth potential.
Over the past 4 years, Mutti USA has grown 4x in sales and share, and is now the USA's #1 fastest growing top 25 Tomato brand.
We are currently looking for a Customer Service Administrator to join our growing USA and North American team! Reporting to the Customer Service Manager, you will be responsible of the interface between the customers, vendors, and company team members to ensure order accuracy.
This role will give you the opportunity to be part of a lean and dynamic team and the chance to have a direct impact on the business growth while benefiting from the solidity of a deeply rooted company.
We are currently looking for a Customer Service Administrator to join our growing USA and North American team! Reporting to the Customer Service Manager, you will be responsible of the interface between the customers, vendors, and company team members to ensure order accuracy.
This role will give you the opportunity to be part of a lean and dynamic team and the chance to have a direct impact on the business growth while benefiting from the solidity of a deeply rooted company.
Key responsibilities for the role:
Management of customers' orders from receipt to delivery Validate the product availability and control the delivery date and pickup date Communication with our customers & our suppliers Support the Customer Service Manager and accounting to investigate chargebacks and deductions Assist in inventory management, product availability, and stock planning Track and review customer sales terms & conditions, pricelists, promotional calendars, and marketing initiatives Requirements:
Bachelors Degree Three to five years' experience in customer service roles Thorough knowledge base of Microsoft office Background in logistics and customer service English fluency with knowledge of Italian as a plus Core Competencies:
Customer relationship management Cross functional team player Ability to manage multiple priorities Strong oral and written communication skills Others:
Onsite in Danbury, Connecticut Job Type:
Full-time Experience level:
3-5 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person Job Type:
Full-time Experience level:
3 years 4 years 5 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Application Question(s):
What are your salary expectations for this role? Ability to Commute:
Danbury, CT (Required) Ability to Relocate:
Danbury, CT:
Relocate before starting work (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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