Operations Technician I
Danbury, CT Danbury, CT Full-time Full-time Estimated:
$42.
8K - $54.
1K a year Estimated:
$42.
8K - $54.
1K a year FuelCell Energy is a global leader in decarbonizing power and producing hydrogen through our proprietary fuel cell technology.
Our mission is to enable a world powered by clean energy.
As an innovator and manufacturer of fuel cell clean power platforms, FuelCell Energy has the only technology in the world capable of capturing carbon from an external source and producing power at the same time.
In addition, we offer the only technology in the world capable of producing hydrogen, power and water simultaneously.
Overview:
Entry level operations technician operating and monitoring SureSource power plants under supervision of Grade 2 technician or higher.
Work consists of performing heatup, cooldown, and load ramping of power plants, monitoring all operating conditions and parameters, making necessary adjustments, or initiating corrective actions as required for safe and efficient operation, and participating in required training programs.
While work is performed according to established routine and under supervision, employee must exercise independent judgment in meeting unusual or emergency conditions.
Essential Duties and
Responsibilities:
Monitors the performance and controls the operation of power plants from the Global Monitoring & Control Center (GMCC) to ensure continuous safe operation.
Responds to calls from customers and field service personnel and provides technical assistance in resolution of operational issues.
Reports all alarms and abnormal conditions to the Shift Lead or Op-III.
Follows established operating and test procedures to identify operational issues and implement appropriate corrective actions, ensuring the safety, performance and reliability of each unit while minimizing customer downtime.
Interacts with internal resources/engineering to resolve issues.
Resolves routine questions and problems, and refers more complex issues to higher levels Strong written and verbal communication skills Reads and interprets documents such as engineering drawings, planning documents, safety procedures, and statements of work Performs work under direct supervision.
Assists with installations, adjustments, maintenance, and repair of company products while working with members of the Field Service team.
Generates work orders to appropriate groups in response to abnormal plant conditions.
Responds to plant alarms in a timely manner and aids in troubleshooting and problem resolution.
Follows guidelines or instructions established by the organization.
Participates in operational and organizational training evolutions.
May be assigned Grade 2 operator work at the discretion of Shift Leader or Supervisor.
Attendance at the GMCC is necessary for successful interaction and interface with customers, team, supervisors, internal resources, and engineers.
Performs other duties as required.
Comply with the EH&S Policy and applicable regulatory and company EH&S rules and requirements Report to supervision conditions or practices that are either unsafe or that may adversely impact the environment, to ensure prompt resolution of potential hazards.
Skills/Competencies General Power Plant Operational and Maintenance knowledge and skills Ability to follow procedures and document technical work Experience with Microsoft Office Suite Willing and able to work different shifts, including weekends and nights Experience with electronics or other technical background A high sense of urgency and customer focus
Qualifications:
Education and Experience Education:
High School diploma or GED is required.
Associates Degree or equivalent from a two-year college or technical school preferred.
Experience:
Minimum of 2 years of experience in power plant operations or related technical training / experience.
Navy Nuclear/Commercial Power Plant experience, Electronics Technician, Gas Turbine Operator, Electrical Technician GSE, and Mechanical Technician GSM is a plus.
Candidate must possess / be knowledgeable in:
A strong sense of excellent customer service and customer satisfaction Strong interpersonal skills and the ability to interact effectively with many levels of the organization Ability to communicate effectively in writing, in person, via computer and on the phone Strong organization skills with great attention to the details Ability to multi-task and respond quickly to change with a high sense of urgency Ability to work effectively independently and in a team environment A positive altitude and willingness to learn Physical Requirements/Working Conditions Must be able to physically work in an office environment, where work is sedentary, monitoring computers in an office environment Work 12-hour shifts, rotating between days and nights, including weekends and holidays Must be able and willing to enter laboratory, and job site environments.
Be able and willing to wear required Personal Protective Equipment (PPE) as designated such as safety glasses, safety shoes, hard hats, respirator, and other PPE as required.
Must be willing to travel locally using own vehicle with reimbursement for expenses.
Some domestic or international travel may be required on a very infrequent basis.
Must be able to observe technical issues on a computer screen and respond to alarms.
Estimated Salary: $20 to $28 per hour based on qualifications.
$42.
8K - $54.
1K a year Estimated:
$42.
8K - $54.
1K a year FuelCell Energy is a global leader in decarbonizing power and producing hydrogen through our proprietary fuel cell technology.
Our mission is to enable a world powered by clean energy.
As an innovator and manufacturer of fuel cell clean power platforms, FuelCell Energy has the only technology in the world capable of capturing carbon from an external source and producing power at the same time.
In addition, we offer the only technology in the world capable of producing hydrogen, power and water simultaneously.
Overview:
Entry level operations technician operating and monitoring SureSource power plants under supervision of Grade 2 technician or higher.
Work consists of performing heatup, cooldown, and load ramping of power plants, monitoring all operating conditions and parameters, making necessary adjustments, or initiating corrective actions as required for safe and efficient operation, and participating in required training programs.
While work is performed according to established routine and under supervision, employee must exercise independent judgment in meeting unusual or emergency conditions.
Essential Duties and
Responsibilities:
Monitors the performance and controls the operation of power plants from the Global Monitoring & Control Center (GMCC) to ensure continuous safe operation.
Responds to calls from customers and field service personnel and provides technical assistance in resolution of operational issues.
Reports all alarms and abnormal conditions to the Shift Lead or Op-III.
Follows established operating and test procedures to identify operational issues and implement appropriate corrective actions, ensuring the safety, performance and reliability of each unit while minimizing customer downtime.
Interacts with internal resources/engineering to resolve issues.
Resolves routine questions and problems, and refers more complex issues to higher levels Strong written and verbal communication skills Reads and interprets documents such as engineering drawings, planning documents, safety procedures, and statements of work Performs work under direct supervision.
Assists with installations, adjustments, maintenance, and repair of company products while working with members of the Field Service team.
Generates work orders to appropriate groups in response to abnormal plant conditions.
Responds to plant alarms in a timely manner and aids in troubleshooting and problem resolution.
Follows guidelines or instructions established by the organization.
Participates in operational and organizational training evolutions.
May be assigned Grade 2 operator work at the discretion of Shift Leader or Supervisor.
Attendance at the GMCC is necessary for successful interaction and interface with customers, team, supervisors, internal resources, and engineers.
Performs other duties as required.
Comply with the EH&S Policy and applicable regulatory and company EH&S rules and requirements Report to supervision conditions or practices that are either unsafe or that may adversely impact the environment, to ensure prompt resolution of potential hazards.
Skills/Competencies General Power Plant Operational and Maintenance knowledge and skills Ability to follow procedures and document technical work Experience with Microsoft Office Suite Willing and able to work different shifts, including weekends and nights Experience with electronics or other technical background A high sense of urgency and customer focus
Qualifications:
Education and Experience Education:
High School diploma or GED is required.
Associates Degree or equivalent from a two-year college or technical school preferred.
Experience:
Minimum of 2 years of experience in power plant operations or related technical training / experience.
Navy Nuclear/Commercial Power Plant experience, Electronics Technician, Gas Turbine Operator, Electrical Technician GSE, and Mechanical Technician GSM is a plus.
Candidate must possess / be knowledgeable in:
A strong sense of excellent customer service and customer satisfaction Strong interpersonal skills and the ability to interact effectively with many levels of the organization Ability to communicate effectively in writing, in person, via computer and on the phone Strong organization skills with great attention to the details Ability to multi-task and respond quickly to change with a high sense of urgency Ability to work effectively independently and in a team environment A positive altitude and willingness to learn Physical Requirements/Working Conditions Must be able to physically work in an office environment, where work is sedentary, monitoring computers in an office environment Work 12-hour shifts, rotating between days and nights, including weekends and holidays Must be able and willing to enter laboratory, and job site environments.
Be able and willing to wear required Personal Protective Equipment (PPE) as designated such as safety glasses, safety shoes, hard hats, respirator, and other PPE as required.
Must be willing to travel locally using own vehicle with reimbursement for expenses.
Some domestic or international travel may be required on a very infrequent basis.
Must be able to observe technical issues on a computer screen and respond to alarms.
Estimated Salary: $20 to $28 per hour based on qualifications.
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