Relocation Consultant I
The Relocation Consultant serves as the navigator of the relocation process for his/her domestic transferees. Responsibilities include, but are not limited to: administering relocation policy/program; counseling on best utilization of resources; reviewing and interpreting marketing reports, appraisals and inspections, oversee equity funding process, coordinating the shipment of household goods, destination services and expense management. Primary caseload consists of homesale activities while ensuring customer and client needs are met in a timely efficient manner through delivery of Top Block service.
MAJOR DUTIES AND
Responsibilities:
Maintains an assigned caseload, while delivering impeccable customer service to external and internal customers
Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement. Provide exemplary customer service to transferee and his/her family.
Demonstrate knowledge of Cartus' products and services in all interactions with client and customer
Coordinate/Facilitate Cartus' core products and services to assigned customers according to prescribed Cartus' standards
Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue
Ensure data integrity in all Cartus systems.
Maintain compliance with Cartus' corporate polices, programs, and standards
Other duties as assigned; training, special projects, client presentations, etc.
QUALIFICATIONS / SELECTION CRITERIA
College degree or equivalent preferred
Customer service experience Influential verbal and written communication skills
Two plus years prior relocation, real estate or related field experience
Strong organizational and analytical
PREFER PRIOR HOMESALE/RELOCATION EXPERIENCE
Cartus, a subsidiary of Realogy Holdings Corp, is committed to providing equal employment opportunity (EEO) and will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, gender identity or gender expression, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, protected veteran status or any other characteristic protected under applicable laws and regulations. Under the Americans with Disabilities Act and other applicable laws Realogy will provide reasonable accommodation to disabled applicants upon request during the application process to ensure equal opportunities to be considered for employment.
EOE AA M/F/Vet/Disability
Realogy and its subsidiaries are committed to providing equal employment opportunity (EEO) and will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, gender identity, gender expression, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations. Under the Americans with Disabilities Act and other applicable laws Realogy will provide reasonable accommodation to disabled applicants upon request during the application process to ensure equal opportunities to be considered for employment.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
MAJOR DUTIES AND
Responsibilities:
Maintains an assigned caseload, while delivering impeccable customer service to external and internal customers
Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement. Provide exemplary customer service to transferee and his/her family.
Demonstrate knowledge of Cartus' products and services in all interactions with client and customer
Coordinate/Facilitate Cartus' core products and services to assigned customers according to prescribed Cartus' standards
Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue
Ensure data integrity in all Cartus systems.
Maintain compliance with Cartus' corporate polices, programs, and standards
Other duties as assigned; training, special projects, client presentations, etc.
QUALIFICATIONS / SELECTION CRITERIA
College degree or equivalent preferred
Customer service experience Influential verbal and written communication skills
Two plus years prior relocation, real estate or related field experience
Strong organizational and analytical
PREFER PRIOR HOMESALE/RELOCATION EXPERIENCE
Cartus, a subsidiary of Realogy Holdings Corp, is committed to providing equal employment opportunity (EEO) and will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, gender identity or gender expression, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, protected veteran status or any other characteristic protected under applicable laws and regulations. Under the Americans with Disabilities Act and other applicable laws Realogy will provide reasonable accommodation to disabled applicants upon request during the application process to ensure equal opportunities to be considered for employment.
EOE AA M/F/Vet/Disability
Realogy and its subsidiaries are committed to providing equal employment opportunity (EEO) and will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, gender identity, gender expression, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations. Under the Americans with Disabilities Act and other applicable laws Realogy will provide reasonable accommodation to disabled applicants upon request during the application process to ensure equal opportunities to be considered for employment.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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